Warranty Information

We stand behind our work with comprehensive warranty coverage on all repairs and refurbished hardware.

Standard Repair Warranty

All GPU repair services include a 90-day limited warranty from the date of completion. This warranty covers:

  • Defects in parts used during the repair
  • Workmanship issues related to the repair performed
  • Recurrence of the original problem addressed
  • Free return shipping if warranty service is needed

Certified Refurbished Warranty

GPU Doctor Certified refurbished GPUs include an extended 180-day limited warranty covering:

  • Complete hardware failure
  • Performance degradation below certified specifications
  • Thermal or power delivery issues
  • Free replacement or repair at our discretion

Extended Warranty Options

We offer extended warranty plans for customers who want additional peace of mind:

  • 1-Year Extended: Extends standard warranty to 365 days
  • 2-Year Premium: Full coverage for 2 years including accidental damage
  • Lifetime Care: Ongoing coverage with annual maintenance included

Contact us for extended warranty pricing and details.

What's Not Covered

Our warranty does not cover damage caused by:

  • Physical damage, liquid spills, or misuse after repair
  • Improper installation or incompatible system components
  • Overclocking beyond manufacturer specifications
  • Natural disasters, power surges, or electrical issues
  • Modifications made by third parties after our service
  • Normal wear and tear on thermal pads or paste (replaceable annually)

How to File a Warranty Claim

  1. Contact Support: Email support@gpudoctor.com or call us with your repair invoice number
  2. Provide Details: Describe the issue and provide any error messages or symptoms
  3. Approval: We'll review your claim and approve warranty service if applicable
  4. Shipping: We'll email you a prepaid shipping label for return
  5. Repair/Replace: We'll service your GPU and return it within 3-5 business days

Warranty Transfer

Our standard and extended warranties are transferable to subsequent owners. To transfer a warranty, the new owner must notify us within 30 days of purchase with proof of ownership transfer. There may be a small administrative fee for warranty transfers on extended plans.

Last Updated: November 2025

GPU Doctor reserves the right to modify warranty terms with 30 days notice. Existing warranties remain under the terms in effect at time of purchase. For questions about warranty coverage, contact support@gpudoctor.com.